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In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose "All Apps" -> swipe or scroll right and choose "Control Panel" (under Windows System section) -> Hardware and Sound -> Device Manager In Windows 11, Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager It allows you to see all of the devices recognized by your system, and the drivers associated with them. To install a driver in Windows, you will need to use a built-in utility called Device Manager. Please also check these to ensure they are not taking control of your camera.ġ1.Once you download your new driver, then you need to install it. Other imaging applications can interfere with camera communication. Mac – Open iPhoto, go to its Preferences and select Connection camera opens: No application. Windows – Check AutoPlay Settings and set camera default to ‘ Ask me Every Time‘ OR ‘ Take no Action‘ These will often compete with the Shutter Stream program and take control of the camera –not allowing Shutter Stream to communicate with the camera. Disable any default or autorun or remote capture applications that might take control of your camera when plugged in through USB. Set Release shutter without card to ON or Enableġ0.

Set AF Point Selection to Automatic SelectionĨ. Alternatively should user prefer to physically adjust focal point manually, leave the lens in Manual Focus (MF)Ħ. Set Lens to Auto Focus (AF switch on Lens).

Set Image Quality to JPG (any image quality – preferably Large should maximum resolution images be preferred) or JPG+RAW should RAW image format be required (note Shutter Stream does not have the ability to Crop RAW images)ĥ. *Be sure to first Clear All Camera Settings in the Menu OptionsĢ.